I hear that so often these days. From friends, from co-workers, from Twitter followers. Seems like everyone hates Facebook.
So why are so many people still using it?
I don’t post pictures there. I don’t upload video there. My only participation is to use it as a broadcast medium to point to the place where I control the universe. Here. I might share a link or two, but they’re also shared here as well. I don’t want Facebook to actually have any of my content. It’s mine. Not theirs. They don’t have any right to my family photos, my videos, my thoughts, my ideas. They make money off my stuff. If all of a sudden everyone stopped giving Facebook all their shit, Facebook would be completely value-less. Facebook’s whole value is wrapped up in your eyeballs. Increasingly, they’re becoming a walled garden. I saw a post the other day comparing them to AOL, and I thought, “that’s perfect”. AOL used to be a lot of people’s “internet experience”. You’d sign on to their world, play around in their playground, interact with their users, then log off. Once you started sniffing around outside their walls, they were essentially done. People went, “waitaminute, you mean there’s all THIS out there? Why didn’t you tell me?”. Then it was all over for AOL.
Seems like the same thing’s happening with Facebook.
It’s the end of the year. Time for people to start writing those “retrospective” posts looking back on “the year that was” and a lot of them seem to be themed around the idea of “moving on from Facebook”. People seem to be coming around to the idea that there’s life beyond 500 million users. That juggernauts can be stopped cold in their tracks. That there will be a “next big thing” and they’re already starting. That can’t bode well for Facebook, but it could be good for users.
See, I think, as an idea, Facebook’s great. Share shit with your friends and family. As a platform, it’s been great as what I would call, “the first iteration” of that idea. Sort of a “here’s how you do it and make it easy for people”. What I think it’s failed at miserably though, is the obvious obsession with monetizing the idea. In an effort to somehow get money out of an idea that’s inherently NOT a money making idea, they’ve had to open the “social graph” to people who weren’t part of your conversation in the first place.
I was talking with my friends and family. Who invited Coca-Cola and Toyota?
Then there’s the whole notion of Facebook making money off of my life. Seriously? You take my photos, my videos, my thoughts, my ideas… and you monetize them so YOU make money? And you don’t offer me a cut? How does that work?
Turns out it doesn’t. At least not very well. In order for Facebook to make that money, they’ve got to run completely counter to their idea. They have to open what was originally a very closed idea. I liked it when the idea was closed. I liked it when I had friends, I could share, they could share, and that was our world. Now, this whole, open platform environment runs counter to my comfort level and the comfort level of most users. You think I want all my friends to see my activity on Huffington Post? Do I want everyone I’m friends with on Facebook, business Friends, personal friends, family, to see what I like on Buzzfeed? You think that’s appropriate? I don’t. It’s also not the deal we signed up for.
So what happens now? Well, it’s anybody’s guess, but judging from some of the conversations out there, we won’t have to wait long to find out. There are a lot of really smart people out there who see this coming and are already working on solutions to “the Facebook problem”. I’m confident they’re smarter than Zuckerberg, too. Here’s the best part, you don’t have to “train” a new audience what the idea of Facebook is now. All you have to do is be the one who comes up with the next, “It’s Facebook, but better”.